FAQ

Frequently Asked Questions

1. What is Sarsore?
Sarsore is your go-to destination for quality products, proudly based in Windsor, UK. We’re all about great style, great service, and smooth shopping.

2. Where do you ship?
We currently ship within the United Kingdom only.

3. How long does shipping take?
Standard UK delivery usually takes 2–5 business days. You’ll receive a confirmation email with tracking info once your order is on the way.

4. What payment methods do you accept?
At the moment, we accept PayPal only for secure and fast checkout.

5. How can I track my order?
Once your order ships, you'll receive an email with tracking details. If you didn’t receive it or need help, reach out to us at support@sarsore.store.

6. What is your return policy?
We offer returns within 14 days of delivery on unused and unopened items. Contact us to start a return: support@sarsore.store.

7. Can I cancel or change my order?
If your order hasn’t been shipped yet, we’ll do our best to help. Contact us as soon as possible.

8. What if I received the wrong or a damaged item?
So sorry about that! Please email us with your order number and a photo of the item—we’ll make it right.

9. How can I contact you?
You can reach us anytime at:
📍 59 Alma Rd, Windsor, SL4 3HY, United Kingdom
📞 +44 1753 746729
📧 support@sarsore.store